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Frequently Asked Questions.

To determine the correct size, measure the width of the finished opening first, then the height. Garage door sizes are always listed with the width first and height second. 

If you’re not sure, no worries. We offer free on-site estimates and will measure everything for you. We’ll make sure the new door fits perfectly before installation.

Yes. A Frayed cable is a sign that it’s wearing out and could snap. The more strands that are broken, the higher the risk of a sudden failure, which can cause the door to drop or become unsafe to operate.

If you notice visible fraying, its best to have the cable replaced by a qualified garage door technician as soon as possible to prevent a dangerous situation.

In many cases, yes. Individual door sections can be replaced, as long as the manufacturer still makes them. Some older doors have discontinued panels, which can make matching them difficult or impossible.

However, it’s also common for the cost of replacing multiple sections (plus labor) to come close to the price of a brand-new garage door. A full replacement would include new tracks, springs, and hardware. Which may be better long-term value.

Most installations are completed within a single day, depending on the complexity of the project. We’ll give you a clear timeline upfront and stick to it.

We work with a variety of top-rated garage door brands and styles to fit your budget, home style, and performance needs. We’ll help you choose the perfect option.

We proudly the serve the following cities…

  • Apex
  • Cary
  • Carpenter
  • Clegg
  • Durham
  • Fuquay-Varina
  • Holly Springs
  • Morrisville
  • Raleigh
  • The Research Triangle
  • and plenty more

If you don’t see your city listed don’t worry you can check our service map or give us a call at (919)-669-6544.

If your door is crooked or uneven, it’s likely due to a broken spring, a damaged cable, or a misaligned track. Continuing to use it can lead to further damage or even injury. We strongly advise against operating the door until it’s inspected and repaired by a professional.

This is often a sensitivity issue with the opener’s force settings or a problem with the limit switch. It can also happen if there’s an obstruction or the tracks are misaligned. While some adjustments can be made on the opener itself, if you’re unsure, a technician can quickly diagnose and resolve the issue.

This usually means the garage door has been disconnected from the opener—often due to the emergency release cord being pulled—or the drive mechanism (like the chain or belt) is broken. Avoid using the opener repeatedly, as this could cause more damage. It’s best to call a technician to inspect and reconnect or replace the faulty parts safely.